Privacy Policy

1. Who We Are

4Infiniti AI Agency ("4Infiniti," "we," "us") is an AI services agency based in Brandon, FL that builds AI phone assistants, AI-powered CRM workflows, and follow-up automation for accounting firms, insurance agencies, law firms, and home service businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a contact form, or use our AI assistant services.

2. Information We Collect

We collect the following categories of information:

• Contact details you provide through our forms — name, email, phone number, company, and message.
• Diagnostic intake details — industry, lead volume, current tech stack, and biggest operational problems.
• Call and conversation data — transcripts, summaries, and metadata generated when callers interact with our AI phone assistants on your behalf.
• Usage data — pages visited, device type, and approximate location, collected via cookies and analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and book AI Systems Audit consultations.
• Design, configure, and improve AI assistant scripts, routing, and integrations for your business.
• Log leads, appointments, and call outcomes into your CRM or calendar.
• Send service updates, invoices, and related communications.
• Improve our services, website performance, and security.

4. Contact Form Usage

When you submit a contact or intake form on our site, the details you provide are stored securely and used to follow up with you about our services. We do not sell your information to third parties. Submissions are screened for spam before any follow-up or notification email is sent.

5. Cookies

Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve your experience. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

6. Third-Party Services & AI Providers

To deliver AI phone assistants and automation, we work with third-party providers that may process data on our behalf — including telephony and AI voice providers, CRM platforms, calendar services, and email/SMS tools. These providers process data only as needed to deliver the service and under their own privacy and security commitments.

7. Data Retention

We retain form submissions and engagement records for as long as needed to provide our services and respond to inquiries, and to meet legal or accounting requirements. Call transcripts and logs created by your AI assistant are retained per your service agreement and applicable law.

8. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the details below. Where applicable, you may also opt out of marketing communications at any time.

9. Security

We apply reasonable technical and organizational measures to protect your information. However, no system is perfectly secure, and we cannot guarantee absolute security of data transmitted over the internet.

10. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe we have, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, notifying you.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact 4Infiniti AI Agency:

• 📞 +1 (813) 544-2396
• ✉️ jason@4infiniti.agency
• 📍 Brandon, FL 33511 — Tampa Bay Area